Shipping policy

SHIPPING POLICY
Last updated: October 8, 2026

This policy applies to any physical products ordered from jmgsoulco.com. (If your membership or order does not include a physical item, no shipping applies.)

PROCESSING & DELIVERY TIMES
• Processing: orders are prepared and dispatched within 1–3 business days.
• Delivery: orders typically arrive within 5–7 business days after dispatch within the United States, depending on your location.
All delivery times are estimates and are not guaranteed. Orders are not dispatched on weekends or public holidays.

SHIPPING COSTS
Any shipping cost is calculated and shown at checkout before you pay.

TRACKING
A tracking number is emailed to you once your order ships.

IF WE CAN'T SHIP ON TIME
If we are unable to ship your order within the time stated (or within 30 days if no time is stated), we will notify you and offer you the choice of continuing to wait or receiving a full refund.

ADDRESS CHANGES
Address changes can be made until 11:00 PM (MST) on the day the order is placed. Email support@jmgsoulco.com or call +1 (623) 320-4098 as soon as possible for help. Alternate delivery addresses (different from billing) are accepted.

Contact: support@jmgsoulco.com · +1 (623) 320-4098 · Mon–Fri 9 AM–5 PM MST